We are currently recruiting for an Intake Specialist. A proven track record of sales skills and achievements is essential for this role.

Intake Specialist Responsibilities:

  • Receive assigned daily referrals from referral sources and contact all leads within 24 – 48 hours.
  • Complete a screening process with potential clients and discuss the benefits of our service.
  • Manage details of each referral lead using a web-based tracking system.
  • Coordinate with other departments to maintain homecare cases and closing percentages from beginning to end.
  • Support incoming phone volume of new phone intakes and routing calls to the correct departments.


  • Proven track record of sales skills and achievements.
  • High school diploma required.
  • Call center experience preferred.
  • Must have proficiency in MS Office Applications and type at least 45 wpm.
  • Strong interpersonal, customer service, written and verbal communication skills are required.
  • The ability to work independently or with others to manage multiple tasks with minimal supervision is essential.

At Veterans Care Coordination, you will be eligible for the following benefits:

  • Medical, Dental, Vision and Life Insurance
  • Paid Holidays and Paid Time Off
  • Business Casual work environment
  • 401(k) Retirement Plan

About Kyle Laramie, Founder & CEO

Kyle founded Veterans Care Coordination in April 2011. As its founder and CEO of VCC, Kyle is driven by the memory of his grandfather, a World War II Veteran who unnecessarily missed out on essential VA benefits because Kyle’s family wasn’t aware of available opportunities. In recognition of his impact in leadership, Kyle was named to the St. Louis Business Journal’s prestigious “40 Under 40” list and St. Louis Small Business Monthly’s “100 St. Louisans to Know” in 2014. VCC was named a St. Louis Small Business Monthly “Top 20” small business and a finalist for the St. Louis Post Dispatch Top Workplace (2015-2022), St. Louis Business Journal Best Place to Work (2019 & 2022), and the Arcus Awards (2014). The team has served more than 14,000 Veteran clients and their families. Kyle frequently speaks on Veterans’ benefits, addressing conferences such as the Home Care Association of America and Decision Health. He is passionate about giving back and has built a charitable-minded organization that supports various philanthropic efforts.