Older man laughing as a woman rests her head on his shoulder while a third person sits in the foreground

If you’ve ever submitted a referral and later found out that it did not qualify (DNQ), you are not alone—and we understand how frustrating that can be. At Veterans Care Coordination (VCC), we work daily with families and home care partners who are navigating a detailed, time-sensitive, and often emotional process. Our role is to…

Read More
Veteran of the Month January 2026: Nathan Havice in desert camouflage uniform seated at a desk, on an American flag background

Nathan Havice grew up in a small town in the Pacific Northwest called Oakridge, Oregon. He was raised with two brothers and two sisters, with family now living across the Northwest, Vermont, and Nova Scotia, Canada. As a child, Havice stated, “I was always outside,” and spent much of his time fishing, hiking, biking, and…

Read More
Wreaths Across America: collage of VCC team members and volunteers at a national cemetery with wreaths on headstones

  On Saturday, several VCC team members participated in Wreaths Across America events in our local area, using their Volunteer Time Off (VTO) to support this meaningful mission. Through their participation, employees earned four hours of paid vacation time while honoring and remembering our nation’s Veterans. Despite frigid temperatures, our team members stood alongside volunteers to place…

Read More
Collage of VCC team members smiling with senior clients in their homes, with an American flag at the corner

  A Note of Gratitude From Kyle    As we head into the holiday season, I find myself reflecting on the moments that remind us why our mission matters—and why our partnerships are so critical to our mission. This Veterans Day, our VCC team stepped out of the office and into the homes of the…

Read More
Black SUV with a Keys to Progress decal and red, white and blue bunting on the hood, two people seated inside

On November 6, Veterans Care Coordination® had the privilege of honoring Army Reserve Veteran Raena Jones during the annual Keys to Progress® Veteran Vehicle Giveaway event held in St. Louis, Missouri.   Each year, Progressive Insurance hosts the Keys to Progress® program, a nationwide initiative that provides reliable transportation to deserving Veterans and their families.…

Read More
Veteran of the Month November 2025: Ray Dotson in a Navy Veteran shirt holding a framed photo of a ship

Born and raised in Alton, Missouri, Ray grew up in humble beginnings during a time when hard work and family were central to daily life. “He was born at home and grew up with oil lamps and wood stoves — no electricity,” Jodi shared. “They farmed, raised hogs and sheep, sold corn, milo, milk, and…

Read More
Daniel Smith as a young Navy man in sunglasses beside a recent portrait in a suit and red beret

Daniel Smith was born and raised in Cleveland, Ohio, the youngest of eight children in a family of four boys and four girls. Being the baby of the family, he admits with a laugh that he was a “mama’s boy.” Growing up, Smith enjoyed playing sports, including baseball, football, and basketball, and worked various odd…

Read More
Senior man wincing and holding his shoulder while sitting on a sofa at home

  Chronic Pain in Older Adults: What It Is and How Home Care May Help Chronic pain is a common and complex issue among older adults, but it can often be managed effectively with consistent support at home. Nearly one in four adults in the U.S. experiences chronic pain, with rates even higher among those…

Read More
August National Wellness Month: seniors doing stretching exercises at home, with home care support

August is National Wellness Month, making it the perfect time to focus on self-care, healthy routines, and establishing lifelong wellness habits that support mind and body. If you haven’t started a wellness routine yet, no worries—it’s never too late to begin. In fact, a recent study published in Alzheimer’s Research & Therapy found that older…

Read More
Collage of golf clubs and balls and pickleball paddles and balls for the Frankie G Charity Classic

Each summer, the Lake Forest Country Club in Lake St. Louis becomes more than a place for golf and recreation—it transforms into a hub of generosity and remembrance during the annual Frankie G Charity Classic and Pickleball Tournament. What began as two separate charitable events—the Lake Forest Charity Classic and the Frankie G Memorial—has grown…

Read More